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DOS2:DE CTD on startup #651748 05/02/19 01:09 AM
Joined: Feb 2019 HobbitForHire OP stranger
OP HobbitForHire stranger Joined: Feb 2019	DOS will launch up until I select the DE option through the launcher. SE plays absolutely fine, however DE CTDs every time I try to lauch it. Anyone else have the same issue and able to shed some light? I've tried basically everything I could find on the first page of results after searching with several different phrases but none of them would work.

Re: DOS2:DE CTD on startup HobbitForHire #651766 05/02/19 11:53 AM
Joined: Feb 2019 Alaine stranger
Alaine stranger Joined: Feb 2019	Hello, i have the same problem. I played DE a few months ago and wanted to continue yesterday. But my game keeps crashing instantly. I tried all the fixes i found for this Problem but none worked. I have changed nothing on my system expect installing games, windows & nvidia updates. According to the dump dxig.dll causes the crash but dxdiag runs fine without problems. Classic works finde btw. I7 4790 GTX 1080 16 GB Ram 1 TB SSD Win 10 Core Dump: Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com) Online Crash Dump Analysis Service See http://www.osronline.com for more information Windows 8 Version 17134 MP (8 procs) Free x64 Product: WinNt, suite: SingleUserTS kernel32.dll version: 10.0.17134.12 (WinBuild.160101.0800) Machine Name: Debug session time: Tue Feb 5 06:31:22.000 2019 (UTC - 5:00) System Uptime: not available Process Uptime: 0 days 0:00:04.000 Kernel time: 0 days 0:00:02.000 User time: 0 days 0:00:01.000 TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2 TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2 TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2 ******************************************************************************* * * * Exception Analysis * * * ***************************************************************************** * WARNING: Unable to verify timestamp for gameoverlayrenderer64.dll * ERROR: Module load completed but symbols could not be loaded for gameoverlayrenderer64.dll TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2 * WARNING: Unable to verify timestamp for EoCApp.exe * ERROR: Module load completed but symbols could not be loaded for EoCApp.exe * WARNING: Unable to verify timestamp for SDL2.dll * ERROR: Module load completed but symbols could not be loaded for SDL2.dll * WARNING: Unable to verify timestamp for msvcp140.dll * WARNING: Unable to verify timestamp for nvwgf2umx.dll * ERROR: Module load completed but symbols could not be loaded for nvwgf2umx.dll * WARNING: Unable to verify timestamp for GeDoSaTo64.dll * ERROR: Module load completed but symbols could not be loaded for GeDoSaTo64.dll TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 GetUrlPageData2 (WinHttp) failed: 12029. * The OS name list needs to be updated! Unknown Windows version: 10.0 * FAULTING_IP: dxgi!CDXGIFactory::EnumAdapterImpl+62 00007ffc`e1042b52 488b00 mov rax,qword ptr [rax] EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 00007ffce1042b52 (dxgi!CDXGIFactory::EnumAdapterImpl+0x0000000000000062) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 DEFAULT_BUCKET_ID: NULL_POINTER_READ PROCESS_NAME: EoCApp.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 READ_ADDRESS: 0000000000000000 FOLLOWUP_IP: dxgi!CDXGIFactory::EnumAdapterImpl+62 00007ffc`e1042b52 488b00 mov rax,qword ptr [rax] FAULTING_THREAD: 000000000000192c PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ LAST_CONTROL_TRANSFER: from 00007ffce108dfbe to 00007ffce1042b52 STACK_TEXT: 00000019`92efeaa0 00007ffc`e108dfbe : 00000000`00000000 00000148`656cfb20 00000000`00000001 00007ffc`e103b120 : dxgi!CDXGIFactory::EnumAdapterImpl+0x62 00000019`92efeb30 00007ffc`e105cef6 : 00000148`65544840 00007ffc`e10a5948 00000000`00000000 00007ffc`8cc68559 : dxgi!GetContainedOutputHwnd+0x8e 00000019`92efec80 00007ffc`e10680a7 : 00440049`00000001 00000148`656cfc18 0072006f`00460065 00000000`00000000 : dxgi!CDXGISwapChain::GetContainingOutputImpl+0xab4e 00000019`92efecf0 00007ffc`e1044938 : 00007ffc`e10a8678 00007ffc`e103ae41 00000148`656cfc18 00007ffc`e10a66b8 : dxgi!CDXGISwapChain::GetDirectFlipAddRefedOutput+0x343ab 00000019`92efede0 00007ffc`e104428b : 00000148`656cfc18 00000148`656cfc18 00000148`656cfc40 00000148`656cfb20 : dxgi!CDXGISwapChain::InitDirectFlip+0xb0 00000019`92efee90 00007ffc`e1032ec2 : 00000019`92eff220 00000148`65544840 00000019`92eff220 00000001`00000000 : dxgi!CDXGISwapChain::InitializeSwapChainState+0x70f 00000019`92eff0d0 00007ffc`e1032dbf : 00000148`656cfb20 00000148`656cfb20 00000148`65503070 00000148`65544840 : dxgi!CMTUseCountedObject::CMTUseCountedObject+0xde 00000019`92eff140 00007ffc`e1041bdd : 00000000`00000000 00000019`92eff400 00000148`656cfb20 00000148`656cfb20 : dxgi!CMTUseCountedObject::CreateInstance+0x83 00000019`92eff1b0 00007ffc`e108519c : 00000148`65544840 00000148`65543ba0 00000019`92eff458 00000148`65544840 : dxgi!CDXGIFactory::CreateSwapChainImpl+0x161 00000019`92eff2f0 00007ffc`e1084e6f : 00000148`65543ba0 00000019`92eff5d0 00000148`64e8d540 00000000`0014078e : dxgi!CDXGIFactory::CreateSwapChainForHwndImpl+0x2b0 00000019`92eff380 00007ffc`b033ad85 : 00007ffc`b03aab20 00000148`65543ba0 00000000`0014078e 00000019`92eff5d0 : dxgi!CDXGIFactory::CreateSwapChainForHwnd+0xff 00000019`92eff520 00007ffc`b03aab20 : 00000148`65543ba0 00000000`0014078e 00000019`92eff5d0 00000019`92eff600 : gameoverlayrenderer64+0x8ad85 00000019`92eff528 00000148`65543ba0 : 00000000`0014078e 00000019`92eff5d0 00000019`92eff600 00000000`00000000 : gameoverlayrenderer64+0xfab20 00000019`92eff530 00000000`0014078e : 00000019`92eff5d0 00000019`92eff600 00000000`00000000 00000019`92eff5b0 : 0x148`65543ba0 00000019`92eff538 00000019`92eff5d0 : 00000019`92eff600 00000000`00000000 00000019`92eff5b0 00007ff4`310d4640 : 0x14078e 00000019`92eff540 00000019`92eff600 : 00000000`00000000 00000019`92eff5b0 00007ff4`310d4640 00000000`000005a0 : 0x19`92eff5d0 00000019`92eff548 00000000`00000000 : 00000019`92eff5b0 00007ff4`310d4640 00000000`000005a0 00007ff6`4db8c77b : 0x19`92eff600 STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: dxgi!CDXGIFactory::EnumAdapterImpl+62 FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgi IMAGE_NAME: dxgi.dll DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_dxgi.dll!CDXGIFactory::EnumAdapterImpl BUCKET_ID: X64_APPLICATION_FAULT_NULL_POINTER_READ_dxgi!CDXGIFactory::EnumAdapterImpl+62 WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOn...ba86c88/c0000005/00012b52.htm?Retriage=1 Followup: MachineOwner --------- Last edited by vometia; 06/02/19 11:07 AM. Reason: Spoiler tags for brevity

Re: DOS2:DE CTD on startup HobbitForHire #651836 08/02/19 08:27 PM
Joined: Feb 2019 ScenicGaming stranger
ScenicGaming stranger Joined: Feb 2019	Originally Posted by HobbitForHire DOS will launch up until I select the DE option through the launcher. SE plays absolutely fine, however DE CTDs every time I try to lauch it. Anyone else have the same issue and able to shed some light? I've tried basically everything I could find on the first page of results after searching with several different phrases but none of them would work. This sounds very much like the issue a few are having, including myself, related to audio. http://larian.com/forums/ubbthreads.php?ubb=showflat&Number=651702#Post651702

Re: DOS2:DE CTD on startup HobbitForHire #651839 08/02/19 09:07 PM
Joined: Mar 2003 Location: Canada Raze Support
Raze Support Joined: Mar 2003 Location: Canada	Are you shutting down all non-essential programs (especially anti-virus) before starting the game? Firewalls can cause conflicts (generally on startup or loading screens) and overlays from graphics tweaking/monitoring programs or chat programs can also caused issues. Try exiting out of the Steam client, and starting the game directly from the '..\SteamApps\common\Divinity Original Sin 2\DefEd\bin\EoCApp.exe' program file, by right clicking and running as administrator (or '..\Divinity Original Sin 2\Classic\EoCApp.exe' for the original release). Try verifying local files: in the Steam library, right click on the game and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button. With the GOG version, in the (optional) Galaxy client, select Divinity: Original Sin 2 in the left column, then click on the More button, and in the Manage menu select 'Verify / Repair'. Try doing a clean boot and then test the game. Click Start, or hit WinKey-R, type in msconfig and hit enter; in the General tab, click Selective Startup, uncheck Load startup items (if required) and leave Load system services and Use original boot configuration options checked. Next, click on the Services tab, check the box to Hide all Microsoft services, then click the Disable All button (maybe make a note of which are currently enabled/disabled), then click OK and reboot the computer. Run msconfig again to switch back to the normal boot configuration. Try browsing to the '..\Documents\Larian Studios' folder and rename or delete the 'Divinity Original Sin 2 Definitive Edition' folder. This folder contains the saved games, configuration files and a level cache folder. If the game was working before and you have saves, rename the folder, otherwise if you don't have any saved games, you can delete it. Next, extract this replacement folder into your '..\Documents\Larian Studios' folder, and see if that will let you start the game. The graphicSettings.lsx file is set to 1280x720 Windowed mode, Very Low quality preset and low audio quality, which you can change in the options (manually, or hit autodetect) if this gets the game to start. This also contains an extra option not set in the download in the support topics (which I still need to update), which can help for a particular issue if the DE crashes but Classic is ok. If that doesn't help, please email supportdos2@larian.com with a dxdiag report (WinKey-R, type in dxdiag and hit enter, then when it finishes loading click on the 'Save All Information...' button and save the report somewhere handy). Also check the '..\Divinity Original Sin 2\DefEd\bin' folder for the gold.log file, and if any 'CrashDump' files are being created, zip a few together to include.

Re: DOS2:DE CTD on startup Raze #651886 11/02/19 11:37 PM
Joined: Feb 2019 Alaine stranger
Alaine stranger Joined: Feb 2019	Hello Raze, i tried everything u wrote before i went to this forum and nothing helped. I also tried the stuff with the sound devices but that didnt work either. So today i reinstalled windows ( it was 5 years ald so it was overdue ) and after installing steam and adding my steamlibs i tried the game again. But sadly it crashed again only with the dump pointing at the game exe instead of the dxgi.dll. After that i uninstalled the game, deleted all folders from it and ten reinstalled the game to a DIFFERENT SSD ( my new SSD where i installed windows ). Before it was on a different SSD then my OS. After doing that the game works just fine. So i dont know if it was just the reinstalling to a different SSD or if it was the combination with a new windows install or that the game is on the OS SSD. I tried moving the game before but that didnt work but then i could not move it to my OS SSD. If there is someone else with this problem and you tried all the other solutions without working try to uninstall the game and reinstall it on a different drive. Last edited by Alaine; 11/02/19 11:38 PM.

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