How to submit a Bug Report 00 Thank you for taking the time to submit a report and help us make improvements to the game. We appreciate every report a...
Mod Information 01 We loved what our modding community did with DOS2, and we’re excited to see what they’ll do with BG3. Modding is not cur...
Crashing upon startup (PC) 02 Are you shutting down all non-essential programs before launching the game? Things like anti-virus, firewalls, overlays ...
Crashes during gameplay (PC) 03 Are you shutting down all non-essential programs before launching the game? Things like anti-virus, firewalls, overlays ...
Retrieving Requested Files 04 Occaisonally Customer Support may request you include some files in your report to allow for a deeper analysis of your i...
System Requirements 05 Windows Requirements A solid-state drive (SSD) is required to play Baldur’s Gate 3, and we recommend you install the ga...
Unable to Save 06 Are you shutting down all non-essential programs before starting the game, especially anti-virus and any backup programs...
Audio Issues (PC) 07 If you are not hearing any sound after the Larian logo is displayed at the start of the game, it may be because your gam...
Disappearing save files (Xbox) 08 A fix for this issue is now available. To update manually: - Make sure your console is connected to the internet and th...
Multiplayer Error: "Joining failed - You're already conne... 09 This error occurs because your player manifest in appdata contains the other person's UUID, which can happen if you are ...